Refund Policy
At Brand-Utility.com, your satisfaction is our top priority. We strive to provide high-quality utility bill templates tailored to your needs. However, we understand that there may be instances where our service does not meet your expectations.
Satisfaction Guarantee:
If you are not completely satisfied with your utility bill template, please reach out to us. We are committed to resolving any issues and ensuring you have a positive experience.
Requesting a Refund:
To initiate a refund, simply contact our customer support team within 14 days of receiving your utility bill. Please provide your order details and a brief explanation of your concerns.
Review Process:
Upon receiving your request, we will review the details and determine if a refund is warranted based on the nature of your concerns.
Refund Approval:
If your request is approved, the refund will be processed to the original payment method within 7-10 business days. Please note that depending on your bank or payment provider, it may take additional time for the funds to appear in your account.
Exceptions:
Refunds may not be granted in cases where the utility bill was used for fraudulent purposes or where the customer fails to follow the provided instructions for usage.
Contact Us
For any refund inquiries, please contact us at:
- Email: fakeutilitybills@gmail.com
- Telegram: @FakeUtilityBill
- WhatsApp: +18645133278
We appreciate your understanding and look forward to assisting you!