Privacy Policy
Who We Are
Welcome to Brand-Utility.com (“we,” “us,” or “our”). Our website address is https://brand-utility.com.
We specialize in creating high-quality customized utility bill templates for educational and verification purposes. Users are solely responsible for how they choose to use these documents. We strongly recommend consulting with the relevant verification authority before using our products to ensure compliance with their requirements.
Information We Collect
We collect and process the following types of data to provide our services efficiently:
- Personal Data (Provided by You)
- Name
- Email address
- Billing address
- Payment details
- Non-Personal Data (Collected Automatically)
- IP address
- Browser type
- Device type
- Website interaction data
We do not collect sensitive personal data unless explicitly required for processing transactions.
Cookies & Tracking Technologies
We use cookies to enhance your browsing experience and improve website performance. By using our site, you agree to the use of cookies, which may include:
✅ Essential Cookies – Required for website functionality.
✅ Performance Cookies – Used to track site performance and user behavior.
✅ Targeting Cookies – Used for advertising purposes (if applicable).
Managing Cookies: You can disable cookies via your browser settings at any time.
How We Use Your Data
We process and store your data for the following purposes:
🔹 To provide and improve our services
🔹 To process transactions securely
🔹 To communicate important updates about your orders
🔹 To comply with legal and regulatory requirements
💡 We DO NOT sell or share your personal data with third parties, except as necessary for legal compliance or service fulfillment (e.g., payment processing).
Who We Share Your Data With
We may share your data with the following third parties when necessary:
- Payment Processors – To securely process transactions (PayPal, Cash App, Card Payments, Cryptocurrency).
- Analytics & Fraud Prevention Services – To enhance website performance and security.
- Legal Authorities – If required by law or to respond to a valid legal request.
💡 We do not sell user data for advertising purposes.
Your Rights (GDPR & CCPA Compliance)
If you are a resident of the EU (under GDPR) or California (under CCPA), you have the right to:
✅ Access: Request a copy of your personal data.
✅ Correction: Update inaccurate or incomplete data.
✅ Deletion: Request the removal of your personal data.
✅ Data Portability: Obtain your data in a structured, machine-readable format.
✅ Opt-Out: Prevent the sale of your personal data (for CCPA users).
To exercise your rights, contact us at [email protected].
How Long We Retain Your Data
We retain personal data only for as long as necessary to:
- Fulfill the purpose it was collected for.
- Comply with legal, tax, and auditing requirements.
- Maintain accurate transaction records for fraud prevention.
Data Retention Period:
- Transaction Data: Stored securely for up to 5 years for compliance purposes.
- Customer Support Data: Retained for 12 months after the last interaction.
Security Measures
We implement industry-standard security protocols to protect your data:
🔒 End-to-End Encryption – All transactions are encrypted to prevent unauthorized access.
🛡️ Regular Security Audits – To identify and mitigate risks.
🔑 Two-Factor Authentication (2FA) – For internal data handling.
⚠️ Important: No online system is 100% secure. Users should take personal precautions when sharing sensitive data online.
Embedded Content & Third-Party Links
Our website may include embedded content (e.g., videos, images) from third-party sources. These sites may collect data, use cookies, or track your interactions independently. We are not responsible for the privacy policies of external sites.
Legal Disclaimers
- Our utility bill templates are designed for educational and verification purposes only.
- We are not responsible for how users choose to use these documents.
- Users must consult with relevant authorities to ensure compliance.
If you would like to read our company’s Disclaimer please go to our Disclaimer page
Refund Request Process:
- Refund requests must be submitted within 7 days of receiving the product.
- To initiate a refund, please contact us via Telegram or WhatsApp.
- Refunds are typically processed within 1-2 business days.
- Important: Do not request a refund directly through PayPal, as this may result in your PayPal account being flagged or blocked. Contact us first for assistance. More about Refunds
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. All updates will be posted on this page with the revision date. Continued use of our services constitutes acceptance of the updated Privacy Policy.
Contact Us
For any questions or concerns regarding your privacy, please contact us:
📧 Email: [email protected]
📱 WhatsApp: +1 (864) 513 3278
💬 Telegram: @FakeUtilityBill
